Living Logistics
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After Sales Process Manager (m/f/d)

Do you enjoy change management in a complex, decentralised organisation? Are you interested in process optimisation and motivated to take on a diverse array of assignments with a high degree of self-responsibility? In this case, the following offer might be of interest to you:

TGW Logistics Group as an international, fast-growing company is one of the global players in the intralogistics industry. Working alongside the department head, the Process Manager supports and manages operational as well as strategic initiatives in the After Sales department. In this position, you will be in close communication with the heads of the departments Complaints Management, Sales and Training, as well as Spare Parts Management and Retrofit. You will provide an overview of significant procedures and processes in the After Sales department, recognise relevant deviations and implement corrective measures in coordination with the department head. You will contribute significantly to the stability and strategic development of the After Sales department and act as an important liaison with other departments.


  • Close collaboration with the head of department on a variety of inter-departmental matters

  • Support of the After Sales department in process analysis and improvement

  • Documentation of process changes and redefinition of processes

  • Monitoring the effectiveness and progress of operational and strategic initiatives and projects

  • Preparation of reports and analyses for the head of department and the management board

  • Planning and holding workshops for the purpose of process analysis


  • Completed higher technical and/or economic education

  • Strong expertise in process and project management

  • Relevant professional experience of advantage

  • Friendly demeanour, strong communication skills and assertiveness

  • Independent and solution-oriented way of working and ability to work in a team

  • Very good command of German and English

  • Willingness to travel (internationally, approx. 20%)


  • A successful, privately owned company with a strong focus on culture and values

  • A cooperative, appreciative working environment with your own area of responsibility

  • Flat hierarchies, short decision-making processes and a lot of room for creativity

  • Contribution to the creation of future-oriented business areas

  • A well-structured training period and support by experienced colleagues

  • Flexible working hours and many benefits

  • Modern, high-quality IT and office equipment


The minimum annual gross pay for this position is 43,315 Euros according to the collective agreement. A possible overpayment depends on your individual job experience and qualification.

Use your know-how and skills for an exciting job and start your career in a diversified field of responsibility in an international network for automated logistics technology.

Living Logistics. Promoting Careers.
TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.



Flexible Working Hours


Company Child Care


Company Restaurant


Individual Development Programs


Gym & Sports Classes


Excellent Traffic Connections

Christina Wurm
TGW LOGISTICS GROUP GMBH Ludwig Szinicz Straße 3 A-4614 Marchtrenk, Austria +43 (0)50 486