IT Service Engineer (M/F/D)*

In this exciting position, you will be working together with our Support department, patching and upgrading customer systems' servers, operating systems and databases. Your ongoing monitoring will allow you to offer services proactively and thus avoid unplanned standstills or impairment of systems. You will be in close communication with our customers, the Support team and the Key Account Managers, and will find the best solutions for our customers.
Anna Baumgartner Human Ressources Specialist Kontakt
Anna Baumgartner

WHAT YOU'LL BE HANDLING

  • Creating technical concepts for patching and upgrading our customers' servers, operating systems and databases

  • Carrying out proactive IT services (patching, upgrades, restoration of backups, ...)

  • Documenting services performed and recommending actions for our customers

  • Improving systems and processes as well as providing support for internal projects

WHAT YOU'LL NEED

  • Completed education in a technical field

  • Good knowledge of operating systems (Linux, Windows) and databases (Oracle) as well as network components

  • Experience with customer care and support of IT systems

  • Interest in and understanding of dependencies between different systems as well as customer-oriented behaviour

WHAT WE OFFER

Anna Baumgartner Human Ressources Specialist Kontakt
Anna Baumgartner

We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The collective agreement minimum basic salary per month (on a full-time basis plus shift allowance of at least 230 euro gross) is 38.682 Euro.

WE ARE LOOKING FORWARD TO YOUR APPLICATION

*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.

ABOUT US

The TGW Logistics Group is one of the leading international suppliers of material handling solutions. For more than 50 years, TGW has been planning and implementing highly automated logistics centres all around the world and also supports them during live operation – from mechatronics and controls to robotics, software and IT. Customers like Puma, Levi Strauss, Urban Outfitters, Mango or Zalando trust in TGW. TGW has locations in Europe, Asia and the USA and employs more than 4,000 people. As a foundation-owned company, a special focus is on a value-based company culture in line with the philosophy "Focusing on People – Learning and Growing".

TGW LOGISTICS GROUP GMBH Ludwig Szinicz Straße 3 A-4614 Marchtrenk, Austria +43 (0)50 486 tgw@tgw-group.com