IT Support Specialist (M/F/D)*

We are currently looking for someone to join our 3-member team as a support specialist for our broad system environment and application landscape. As the first person to receive the trouble reports that come in via our ticket system, you will act as the group's contact person between the global IT and the different departments. With your solution-oriented way of working you will gradually assume responsibility for the successful, resource-saving troubleshooting of business applications.
 
TGW Human Ressource Specialist Magdalena Roth
Magdalena Roth

WHAT YOU'LL BE HANDLING

  • Complete handling of error messages including error analysis, qualification of initial solutions and thorough documentation
  • Customisation and realisation of configurations
  • Operative access management
  • 1st and 2nd level support as well as holding training sessions

WHAT YOU'LL NEED

  • Completed technical education in the field of IT (apprenticeship, vocational school, etc.)
  • Initial relevant job experience in support or application management an advantage, but those with a different background are also encouraged to apply
  • Affinity for IT and talent for communication
  • Structured, service- and customer-oriented way of working

WHAT WE OFFER

TGW Human Ressource Specialist Magdalena Roth
Magdalena Roth

We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 35.827 Euro.

WE ARE LOOKING FORWARD TO YOUR APPLICATION

*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.

ABOUT US

The TGW Logistics Group is one of the leading international suppliers of material handling solutions. For more than 50 years, TGW has been planning and implementing highly automated logistics centres all around the world and also supports them during live operation – from mechatronics and controls to robotics, software and IT. Customers like Puma, Levi Strauss, Urban Outfitters, Mango or Zalando trust in TGW. TGW has locations in Europe, Asia and the USA and employs more than 4,400 people. As a foundation-owned company, a special focus is on a value-based company culture in line with the philosophy "Focusing on People – Learning and Growing".

TGW LOGISTICS GROUP GMBH Ludwig Szinicz Straße 3 A-4614 Marchtrenk, Austria +43 (0)50 486 tgw@tgw-group.com TGW logo