IT Support Specialist - Application & Software

(M/F/D)*

As IT Support Specialist, you will be the first contact in your team for any questions and incidents concerning our internal Business Applications or our customer sites. You love detective work and by doing so, you elaborate solutions to solve the issues. With your solution-oriented way of working, you will step by step assume the responsibility for a successful, resource-saving troubleshooting and guarantee our internal as well as external customers' satisfaction.

STBE Belinda Stöckl Associates Human Resources
Belinda Stöckl
Associate Human Resources

WHAT YOU'LL BE HANDLING

  • Provide technical support as a contact person for any software concerns of our internal or external customers

  • Carry out error analyses

  • Manage requests in our ticket system

  • Handle error messages per remote access

  • Document your work thoroughly and adapt the records

     

WHAT YOU'LL NEED

  • Completed technical education in the field of IT and/or first job experience in a similar position

  • Profound know-how in a Microsoft environment

  • Pleasure in working with operating systems (Linux, Windows), Oracle databases as well as programming languages (e.g. C#, .NET)

  • Very good command of German and English

  • High customer and service orientation as well as ability to work in a team and excellent communication skills

WHAT YOU'LL RECEIVE

  • Working with high-quality IT equipment and the latest technologies

  • Cooperation across departments in international teams

  • Responsibility in a successful international company with a strong focus on culture and values

  • A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"

  • A well-structured training period and support by experienced colleagues

  • Collaboration in a committed team, individual opportunities to contribute, clear goals and an open feedback culture

We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 38.981 Euro.

STBE Belinda Stöckl Associates Human Resources
Belinda Stöckl
Associate Human Resources
In this position, you can expect the following benefits, among others.

We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 38.981 Euro.

WE ARE LOOKING FORWARD TO YOUR APPLICATION

*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.