Key Account Manager Lifetime Services (m/f/d) (M/F/D)*

TGW Logistics Group, headquartered in Marchtrenk, is a leading global system provider of highly dynamic and automated logistics solutions. With meanwhile more than 4,000 employees on three continents, the foundation company implements logistics solutions worldwide for leading companies in a wide range of industries. 

As a Key Account Manager, you will be responsible for advising and supporting our existing customers in the area of "Lifetime Services", acting as a central point of contact for all topics such as maintenance, servicing, spare parts, on-site support and modernizations. 

 
Verena Treffner Human Ressources Specialist Kontakt
Verena Treffner

WHAT YOU'LL BE HANDLING

WHAT YOU'LL BE HANDLING

 

 

 

 

 

 

  • Support of our long-term existing customers

  • Communication hub between customers and TGW's internal departments

  • Identification of optimization potentials of the plant and processes together with our customers

  • Central contact person for our LTS portfolio such as Customer Support, Maintenance, Onsite Service, Retrofit, Modernization, Online Service Platform

  • Negotiation of offers as well as service and spare parts contracts

  • Responsibility for performance, results and customer satisfaction

WHAT YOU'LL NEED

WHAT YOU'LL NEED

 

 

 

 

 

  • Technical education (e.g. HTL electrical engineering, mechatronics, mechanical engineering, automation technology, IT, or similar)

  • Several years of experience in after sales/lifetime service, technical sales or technical realization (project management)

  • Distinct customer orientation as well as professional appearance

  • Assertiveness, commitment and strong communication skills

  • Very good knowledge of German and English (written and spoken)

  • Flexibility, willingness to travel up to 65%

WHAT WE OFFER

  • Good transport connections, free parking, shuttle service, e-bikes, etc.

  • An appreciative working environment as part of a motivated team and an open feedback culture

  • Flexible working hours and a generous home office model for a maximum of flexibility

  • Responsibility in a successful international company with a strong focus on culture and values

  • A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"

  • Exciting, international projects for renowned customers

Verena Treffner Human Ressources Specialist Kontakt
Verena Treffner

We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The collective agreement minimum basic salary per month (on a full-time basis plus shift allowance of at least 230 euro gross) is 43.315 Euro.

WE ARE LOOKING FORWARD TO YOUR APPLICATION

*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.

ABOUT US

The TGW Logistics Group is one of the leading international suppliers of material handling solutions. For more than 50 years, TGW has been planning and implementing highly automated logistics centres all around the world and also supports them during live operation – from mechatronics and controls to robotics, software and IT. Customers like Puma, Levi Strauss, Urban Outfitters, Mango or Zalando trust in TGW. TGW has locations in Europe, Asia and the USA and employs more than 4,000 people. As a foundation-owned company, a special focus is on a value-based company culture in line with the philosophy "Focusing on People – Learning and Growing".

TGW LOGISTICS GROUP GMBH Ludwig Szinicz Straße 3 A-4614 Marchtrenk, Austria +43 (0)50 486 tgw@tgw-group.com