As PLC Support Engineer you will be the contact person for our international customers and together with a team you will provide optimal support for our materials handling systems. In this position you will help to solve controls incidents in our installation by means of remote maintenance access and you will therefore ensure smooth operation at our customers' sites.
Technical support and consulting of our customers worldwide
Analysis of malfunctions and development of solution options or workarounds on PLC-controlled TGW sites via remote maintenance
Identification and correction of error potentials
Close collaboration with IT Support, 2nd Level Support, Product Development, PLC Commissioning Engineers and customers
Profound technical education (vocational school or higher technical college) in the field of electronic engineering/automation engineering/mechatronics or completed apprenticeship training as mechatronic engineer with first job experience
Knowledge of PLC controls (preferably Siemens Simatic S7) and use of bus systems (Profibus, ASI) as well as of regulated drives
High degree of customer orientation and commitment
Ability to work in a team with good communication skills
Good command of English
Driver's license (class B) as well as willingness to travel (about 10 per cent)
An appreciative working environment as part of a motivated team and an open feedback culture
Cooperation across departments in international teams
Responsibility in a successful international company with a strong focus on culture and values
Exciting, international projects for renowned customers
Technical support and consulting of our customers worldwide
Analysis of malfunctions and development of solution options or workarounds on PLC-controlled TGW sites via remote maintenance
Identification and correction of error potentials
Close collaboration with IT Support, 2nd Level Support, Product Development, PLC Commissioning Engineers and customers
Profound technical education (vocational school or higher technical college) in the field of electronic engineering/automation engineering/mechatronics or completed apprenticeship training as mechatronic engineer with first job experience
Knowledge of PLC controls (preferably Siemens Simatic S7) and use of bus systems (Profibus, ASI) as well as of regulated drives
High degree of customer orientation and commitment
Ability to work in a team with good communication skills
Good command of English
Driver's license (class B) as well as willingness to travel (about 10 per cent)
An appreciative working environment as part of a motivated team and an open feedback culture
Cooperation across departments in international teams
Responsibility in a successful international company with a strong focus on culture and values
Exciting, international projects for renowned customers
We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 35.927 Euro.
*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.
The TGW Logistics Group is one of the leading international suppliers of material handling solutions. For more than 50 years, TGW has been planning and implementing highly automated logistics centres all around the world and also supports them during live operation – from mechatronics and controls to robotics, software and IT. Customers like Puma, Levi Strauss, Urban Outfitters, Mango or Zalando trust in TGW. TGW has locations in Europe, Asia and the USA and employs more than 4,400 people. As a foundation-owned company, a special focus is on a value-based company culture in line with the philosophy "Focusing on People – Learning and Growing".