Do you enjoy change management in a complex, decentralised organisation? Are you interested in process optimisation and motivated to take on a diverse array of assignments with a high degree of self-responsibility? In this case, the following offer might be of interest to you:
TGW Logistics Group as an international, fast-growing company is one of the global players in the intralogistics industry. Working alongside the department head, the Process Manager supports and manages operational as well as strategic initiatives in the After Sales department. In this position, you will be in close communication with the heads of the departments Complaints Management, Sales and Training, as well as Spare Parts Management and Retrofit. You will provide an overview of significant procedures and processes in the After Sales department, recognise relevant deviations and implement corrective measures in coordination with the department head. You will contribute significantly to the stability and strategic development of the After Sales department and act as an important liaison with other departments.
Close collaboration with the head of department on a variety of inter-departmental matters
Support of the After Sales department in process analysis and improvement
Documentation of process changes and redefinition of processes
Monitoring the effectiveness and progress of operational and strategic initiatives and projects
Preparation of reports and analyses for the head of department and the management board
Planning and holding workshops for the purpose of process analysis
Completed higher technical and/or economic education
Strong expertise in process and project management
Relevant professional experience of advantage
Friendly demeanour, strong communication skills and assertiveness
Independent and solution-oriented way of working and ability to work in a team
Very good command of German and English
Willingness to travel (internationally, approx. 20%)
A cooperative, appreciative working environment with your own area of responsibility
Flexible working hours and many benefits
Cooperation with international teams
Contribution to the creation of future-oriented business areas
Flat hierarchies, short decision-making processes and a lot of room for creativity
Modern, high-quality IT and office equipment
A well-structured training period and support by experienced colleagues
The opportunity to work with the latest technologies
Use your know-how and skills for an exciting job and start your career in a diversified field of responsibility in an international network for automated logistics technology.
Living Logistics. Promoting Careers.
TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.
Flexible Working Hours
Company Child Care
Individual Development Programs
Gym & Sports Classes
Excellent Traffic Connections