Living Logistics
Jobs at
TGW
Germany

Employee (m/f/d) 1st level support controls systems

In this position, you are the contact person (m/f/d) for our customers in the event of malfunctions and problems and, together with the team in Teunz, ensure that our logistics systems run smoothly and our customers are satisfied customers.

  WHAT YOU MOVE WITH US
  • In a flexible shift system, you're the contact person (m/f/d) for our customers in the event of malfunctions and problems with the controls and visualization software of automated logistics systems and robotics machines and record the service cases in the ticket system.

  • As part of the team, you analyze faults that have occurred and coordinate the second/third level activities if they cannot be solved directly by yourself.

  • You plan, implement and document the adjustments and corrections to our software products in the customer systems required for troubleshooting.

  • Occasionally, you will perform maintenance and support our customers through on-site service.

  • The maintenance of service cases and the documentation of solutions in the ticket system are also part of your tasks.

WHAT CONVINCES US
  • Experience in dealing with PLC controls (Siemens) - ideally in the logistics sector.

  • Basic knowledge of electrical installation diagrams and basic knowledge in the mechatronic area is an advantage

  • Service awareness and enjoyment of communication with customers (m/f/d) and colleagues (m/f/d) as well as motivation, reliability and independent work

  • Willingness to work shifts, good German and English skills and willingness to travel (approx. 20%)

  • Enjoys a varied daily work routine and working with a wide range of tools and software generations

WHAT WE OFFER YOU
  • Permanent position with attractive compensation, 13-month salary and regular salary adjustments

  • Full overtime compensation, 30 days holiday

  • A secure job in a future-oriented growth market

  • The sustainability of a foundation company - TGW cannot be sold, the majority of the profit remains in the company and is invested, a part flows into charitable projects

  • Structured induction concept and support from an experienced team

  • Multiple development opportunities through a structured personnel development program

  • Employee restaurant, free fruit and much more

Do you enjoy being part of a successful, international team and are you open to new challenges? You like to take responsibility and work proactively on solutions? Mutual respect and appreciation are a matter of course for you? Then we look forward to receiving your application, preferably as a pdf by e-mail to jobs-tss(a)tgw-group.com or via our application portal.

Benefits

icon

Flexible Working Hours

icon

Company Restaurant

icon

Individual Development Programs

Your
contact
Angela Klotz Kontakt
Angela Klotz
Similar
Jobs
TGW LOGISTICS GROUP GMBH Ludwig Szinicz Straße 3 A-4614 Marchtrenk, Austria +43 (0)50 486 tgw@tgw-group.com