The Assistant Key Account Manager is essential to the success of our lifetime services department.
Within this role, you will enjoy a wide variety of activities that support all aspects of aftercare for our customers solutions and products.
First point of contact for all existing customer enquiries which includes preparing quotes, orders and invoices for our customers.
Producing and maintaining excel reports to support departmental objectives.
Assisting the Finance Team in ensuring revenues and expenditure are all accounted for within the monthly process.
Processing Engineers expenses.
Effectively communicating with internal and external customers and suppliers by telephone, email and face-to-face.
Responsible for a number of customers supporting their service level agreements, call outs, repairs and warranty claims.
Dealing with emergency requirements for both spare parts and site incidents.
Provision of spare parts.
Development of strong relationships with external and internal customers and suppliers in accordance with our core values and departmental objectives.
To be successful in your application, you will have strong administration experience, a working knowledge of Microsoft packages including Excel and be an proficient communicator.
Knowledge of invoicing or experience of working within finance would be desirable.
As a person you will be flexible, robust and work well as part of a team or as an individual.
Fluent English is essential.