Resident Maintenance Engineer

The Resident Engineer will support our customer on all automation related topics. They must possess a broad based electrical and mechanical skillset along with a right the first time mentality and a proactive approach to identifying ways to improve the site’s performance. 

Based in our customer sites, the Resident Engineer must represent the TGW image at all times and ensure that a professional relationship with the client is developed and maintained.


  • Resolve customer issues as quickly and practically as possible.
  • Complete work assignments and the associated work orders in our CMMS.
  • Monitor and maintain the site spare parts inventory.
  • Autonomous maintenance activities of the automated equipment on site including, conveyors, cranes, shuttles, scale checks. carton opening system.
  • Ensures compliance with health and safety legislation at all times.
  • Actively work with the customer to optimize the automation performance to deliver contracted KPIs.
  • Lead co-ordination of any automation breakdowns and escalations.
  • Train new technicians.


  • Bachelor, Associate or Technical degree in Controls Engineering or equivalent experience.
  • Previous engineering experience in a factory or warehouse working with Warehouse Management Systems preferred.
  • Several years electro mechanical troubleshooting and repair experience with material handing conveyor, AS/RS and shuttle experience; fluent in use of troubleshooting tools (Digital Multimeter, power supply, hand tools).
  • Several years experience PLC programming and use of programming, diagnostic and troubleshooting tools (Allen Bradley, Siemens, Rockwell, Beckhoff).
  • Profibus, Profinet, CAN bus experience.
  • Proficiency with interpreting CAD schematics for use in diagnostics.
  • Proficiency with MS Office Suite and ERP applications preferred.
  • Excellent oral and written communication skills with a focus on customer service; includes experience with creating work instructions and documenting issues and resolutions.
  • Ability to travel 20%.

Your contact person

for this job opening:

Leigh Baker

+1231 798 4547

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Contract Type
Full Time - Permanent
Customer service
Atlanta, Georgia