Living Logistics
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Technical IT Support (m/f/d)

TGW Logistics Group is an internationally leading systems provider of dynamic and future-oriented intralogistics solutions. Since 1969, more than 3,700 employees have been developing innovative intralogistics solutions for many different industries, from small material handling solutions to complex distribution centres.

As Support Engineer IT, you will have an exciting position working in a team and being responsible for the technical support of our customers. Via remote maintenance, you will take care of malfunctions and ensure that the systems of our international customers function correctly. You will contribute to the highest possible system availability and support our customers by providing them with technical guidance.
Do you enjoy helping customers and finding the perfect solution? Then we are looking forward to your application!


  • Handling of your first malfunction cases via the TGW ticket system during an intensive training period, guided by experienced colleagues

  • Independent analysis and handling of software errors via remote access after the training period

  • Conduction of advanced error analyses, logging and server monitoring in direct contact with the customer

  • Technical support and contact person for our customers worldwide

  • Follow-up and documentation of your activities

  • On-call service and shift work (attractive additional payment)


  • Education in IT (HTL (Higher Technical College), vocational school or apprenticeship) or relevant job experience

  • Knowledge of the operating systems Linux, Windows and/or Windows Server

  • Experience with object-oriented programming languages (e.g. C#, .NET)

  • Experience with Oracle databases and SQL or PL/SQL of advantage

  • Very good command of German and English

  • High customer and service orientation as well as excellent ability to work in a team and communication skills


  • A successful, international company with a strong focus on culture and values

  • A cooperative work environment with a lot of room for creativity

  • The opportunity to work with the latest technologies as well as numerous benefits

  • A well-structured training period and support by experienced colleagues

The minimum annual gross pay for this position is 32,599 Euros. A possible overpay depends on your individual job experience and qualification.

Use your know-how and skills for an exciting job and start your career in a diversified field of responsibility in an international network for automated logistics technology.

Living Logistics. Promoting Careers.

TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.



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Anna Baumgartner
TGW LOGISTICS GROUP GMBH Ludwig Szinicz Straße 3 A-4614 Marchtrenk, Austria +43 (0)50 486