Living Logistics
Ofertas de trabajo en
TGW
Alemania

Employee (m/f/d) 1st & 2nd level support for automated logistics systems

In this position, you are the contact person (m/f/d) for our customers in the event of malfunctions and problems and, together with the team, ensure that our logistics systems run smoothly and our customers are satisfied customers.

  WHAT YOU MOVE WITH US
  • You are the contact person (m/f/d) for our customers in case of malfunctions and problems with automated logistics systems and record the service cases in the ticket system

  • As part of a team, you will analyze faults that have occurred and coordinate second/third level activities and service calls

  • You plan, implement and document the adjustments to our software in the customer systems required for troubleshooting

  • The maintenance of service cases and the documentation of solutions in the ticket system are also part of your tasks

  • You will work in a flexible shift model in our office in Teunz or at home and support colleagues (m/f/d) on site via telephone and remote access

WHAT CONVINCES US
  • Solid background in IT

  • Knowledge of software development JAVA and SQL is an advantage, ideally you have already gained experience with logistical processes in an automated warehouse

  • Strong service awareness and enjoying communicating with customers (m/f/d) and colleagues (m/f/d)

  • Willingness to work shifts as well as very good German and good English skills

  • Enjoys a varied daily work routine and working with a wide range of tools and software generations

WAS WIR IHNEN BIETEN
  • A secure job in a future-oriented growth market

  • Development and promotion opportunities through structured personnel development

  • Permanent position with attractive remuneration and 13 months' salary

  • Flexible working hours and full overtime compensation, allowance model for shift work

  • A structured onboarding concept and support from experienced colleagues (m/f/d)

  • A collegial working environment and a large scope of action

  • Employee restaurant, free fruit, employee discounts and much more

Do you enjoy being part of a successful, international team and are you open to new challenges? You like to take responsibility and work proactively on solutions? Mutual respect and appreciation are a matter of course for you? Then we look forward to receiving your application, preferably as a pdf by e-mail to jobs-tss(a)tgw-group.com or via our application portal.

Beneficios

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Horario de trabajo flexible

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Restaurante de la empresa

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Programa de Desarrollo Individual

Su persona
de contacto
Angela Klotz Kontakt
Angela Klotz
Empleos
similares
TGW LOGISTICS GROUP GMBH Ludwig Szinicz Straße 3 A-4614 Marchtrenk, Austria +43 (0)50 486 tgw@tgw-group.com