Key Account Manager
Lifetime Service (M/F/D)*
TGW Robotics GmbH relies on your skills! To support our Lifetime Service division, we are looking for motivated personalities who face new challenges with fresh thinking and energetic action.
We have been developing and implementing future-oriented automation solutions for the intralogistics sector for more than 20 years. More than 170 employees trust in our crisis-proof approach and live the incomparable culture and value orientation of TGW Logistics Group.
Integrated as an interface between Lifetime Service and Sales, you will be there where appealing solutions are created and ideas take shape together with our customers. Become part of our team and let us grow together, learn from each other and realize visions.
LO QUE SERÁ SU RESPONSABILIDAD
-
Existing customer support in the entire after-sales process (topics maintenance, hotline, servicing and modernization)
-
Personal customer contact and strengthening of customer loyalty
-
Preparation, review and approval of offers and service contracts
-
Recognition of modernization potentials and initiation of implementation
-
Responsibility for sales success, profitability and negotiation of customer contracts
-
Identification and introduction of suggestions for improvement
-
Reporting and documentation
Lo que buscamos
-
Completed commercial or technical vocational training
-
Relevant professional experience
-
Experience in the areas of after-sales or project management in special machine construction desirable
-
Knowledge of the procedures in the lifetime service process
-
Independent, reliable and cost-conscious way of working
-
Confident handling of MS Office products, SAP experience an advantage
-
Confident appearance and good communication skills as well as ability to work in a team
-
Very good knowledge of German and English
-
Willingness to travel
-
Horarios de trabajo flexibles y un extenso modelo de teletrabajo para ofrecer el máximo grado de flexibilidad
-
Asunción de responsabilidad en una empresa internacional de éxito con un fuerte enfoque en cultura y valores
-
Jerarquías planas y rápida toma de decisiones
-
Un empleador seguro y estable que actúa de acuerdo con la filosofía "Las personas en el centro: aprender y crecer"
-
Existing customer support in the entire after-sales process (topics maintenance, hotline, servicing and modernization)
-
Personal customer contact and strengthening of customer loyalty
-
Preparation, review and approval of offers and service contracts
-
Recognition of modernization potentials and initiation of implementation
-
Responsibility for sales success, profitability and negotiation of customer contracts
-
Identification and introduction of suggestions for improvement
-
Reporting and documentation
-
Completed commercial or technical vocational training
-
Relevant professional experience
-
Experience in the areas of after-sales or project management in special machine construction desirable
-
Knowledge of the procedures in the lifetime service process
-
Independent, reliable and cost-conscious way of working
-
Confident handling of MS Office products, SAP experience an advantage
-
Confident appearance and good communication skills as well as ability to work in a team
-
Very good knowledge of German and English
-
Willingness to travel
-
Horarios de trabajo flexibles y un extenso modelo de teletrabajo para ofrecer el máximo grado de flexibilidad
-
Asunción de responsabilidad en una empresa internacional de éxito con un fuerte enfoque en cultura y valores
-
Jerarquías planas y rápida toma de decisiones
-
Un empleador seguro y estable que actúa de acuerdo con la filosofía "Las personas en el centro: aprender y crecer"
ESPERAMOS SU SOLICITUD
*TGW es un empleador que promueve la igualdad de oportunidades. Nuestra oferta de empleo se dirige a todos los interesados.
SOBRE NOSOTROS
Nuestra fundación empresarial con sede en Austria es un proveedor líder en soluciones de intralogística mediante la integración de sistemas, asumiendo la planificación, la producción, la ejecución y el mantenimiento de centros de distribución, encargándonos del equipamiento mecatrónico, la robótica, el control o el software. Hoy en día, más de 4,400 empleados en Europa, Asia y Norteamérica destacan por sus conocimientos y su extraordinaria dedicación a las soluciones.
