Key Account Manager
Lifetime Service (M/F/D)*
TGW Robotics GmbH relies on your skills! To support our Lifetime Service division, we are looking for motivated personalities who face new challenges with fresh thinking and energetic action.
We have been developing and implementing future-oriented automation solutions for the intralogistics sector for more than 20 years. More than 170 employees trust in our crisis-proof approach and live the incomparable culture and value orientation of TGW Logistics Group.
Integrated as an interface between Lifetime Service and Sales, you will be there where appealing solutions are created and ideas take shape together with our customers. Become part of our team and let us grow together, learn from each other and realize visions.
COSA SARÀ LA SUA RESPONSABILITÀ
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Existing customer support in the entire after-sales process (topics maintenance, hotline, servicing and modernization)
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Personal customer contact and strengthening of customer loyalty
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Preparation, review and approval of offers and service contracts
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Recognition of modernization potentials and initiation of implementation
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Responsibility for sales success, profitability and negotiation of customer contracts
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Identification and introduction of suggestions for improvement
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Reporting and documentation
COSA CERCHIAMO
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Completed commercial or technical vocational training
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Relevant professional experience
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Experience in the areas of after-sales or project management in special machine construction desirable
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Knowledge of the procedures in the lifetime service process
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Independent, reliable and cost-conscious way of working
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Confident handling of MS Office products, SAP experience an advantage
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Confident appearance and good communication skills as well as ability to work in a team
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Very good knowledge of German and English
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Willingness to travel
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Orari di lavoro flessibili e un modello molto ampio di home office per garantire la massima flessibilità
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Assunzione di responsabilità in un'azienda internazionale di successo con forte focalizzazione su Cultura e valori
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Gerarchie orizzontali e brevi percorsi decisionali
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Datore di lavoro sicuro e stabile operando all'insegna della filosofia aziendale basata sul motto "La persona al centro per apprendere e crescere"
-
Existing customer support in the entire after-sales process (topics maintenance, hotline, servicing and modernization)
-
Personal customer contact and strengthening of customer loyalty
-
Preparation, review and approval of offers and service contracts
-
Recognition of modernization potentials and initiation of implementation
-
Responsibility for sales success, profitability and negotiation of customer contracts
-
Identification and introduction of suggestions for improvement
-
Reporting and documentation
-
Completed commercial or technical vocational training
-
Relevant professional experience
-
Experience in the areas of after-sales or project management in special machine construction desirable
-
Knowledge of the procedures in the lifetime service process
-
Independent, reliable and cost-conscious way of working
-
Confident handling of MS Office products, SAP experience an advantage
-
Confident appearance and good communication skills as well as ability to work in a team
-
Very good knowledge of German and English
-
Willingness to travel
-
Orari di lavoro flessibili e un modello molto ampio di home office per garantire la massima flessibilità
-
Assunzione di responsabilità in un'azienda internazionale di successo con forte focalizzazione su Cultura e valori
-
Gerarchie orizzontali e brevi percorsi decisionali
-
Datore di lavoro sicuro e stabile operando all'insegna della filosofia aziendale basata sul motto "La persona al centro per apprendere e crescere"
SIAMO ANSIOSI DI RICEVERE LA VOSTRA CANDIDATURA
*TGW è und datore di lavoro che promuove pari opportunità. I nostri bandi di concorso sono rivolti a tutte le persone interessate.
CHI SIAMO
Nella nostra posizione di fondazione imprenditoriale con sede principale in Austria, siamo fornitori leader a livello internazionale per soluzioni di intralogistica e come integratori di sistema progettiamo, realizziamo ed eseguiamo la manutenzione di centri di distribuzione, dalla meccatronica alla robotica fino al controllo e al software. Oltre 4.400 collaboratori in Europa, Asia e Nordamerica si impegnano ogni giorno con competenza e ricercano la soluzione più consona.
