Assistant Key Account Management (m/f)

As an assistant you will support the Key Account Management in the Life Time Service Department. You will carry out technical clarifications with customers, perform calculations, and render assistance during order planning.


  • Preparation of documents for the Key Account Manager
  • Costing, tendering and invoicing for after sales services (e.g. extension of warranties, maintenance, repair, IT process adaptations and modernisation)
  • Handling of warranty claims, AT/IT adaptation and maintenance projects
  • Development of solution concepts to adapt to customer processes in close collaboration with the responsible Key Account Manager and inhouse specialised departments


  • Completed technical education (as mechanical engineer, industrial engineer or mechatronic engineer, or similar)
  • Several years of job experience in technical sales back office or customer service support ideally in the automation sector 
  • Good communication skills and service orientation
  • Logicalanalytical thinking, high affinity for figures
  • Quick apprehension and organisational skills
  • Good command of German and English