Key Account Manager

Lifetime Service (M/F/D)*

TGW Robotics GmbH relies on your skills! To support our Lifetime Service division, we are looking for motivated personalities who face new challenges with fresh thinking and energetic action.
We have been developing and implementing future-oriented automation solutions for the intralogistics sector for more than 20 years. More than 140 employees trust in our crisis-proof approach and live the incomparable culture and value orientation of TGW Logistics Group.
Integrated as an interface between Lifetime Service and Sales, you will be there where appealing solutions are created and ideas take shape together with our customers. Become part of our team and let us grow together, learn from each other and realize visions.

HR Ansprechpartnerin Veronika Schnabel von der TGW Robotics.
Veronika Schnabel

  • Existing customer support in the entire after-sales process (topics maintenance, hotline, servicing and modernization) 

  • Personal customer contact and strengthening of customer loyalty

  • Preparation, review and approval of offers and service contracts

  • Recognition of modernization potentials and initiation of implementation

  • Responsibility for sales success, profitability and negotiation of customer contracts

  • Identification and introduction of suggestions for improvement

  • Reporting and documentation

  • Completed commercial or technical vocational training

  • Relevant professional experience

  • Experience in the areas of after-sales or project management in special machine construction desirable

  • Knowledge of the procedures in the lifetime service process

  • Independent, reliable and cost-conscious way of working

  • Confident handling of MS Office products, SAP experience an advantage

  • Confident appearance and good communication skills as well as ability to work in a team

  • Very good knowledge of German and English

  • Willingness to travel

  • Flexible working hours and a generous home office model for a maximum of flexibility

  • Responsibility in a successful international company with a strong focus on culture and values

  • Flat hierarchies and short decision-making processes

  • A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"

TGW LOGISTICS GROUP GMBH Ludwig Szinicz Straße 3 A-4614 Marchtrenk, Austria +43 (0)50 486 tgw@tgw-group.com