IT application & software support (m/f/d)

TGW Logistics Group is an internationally leading systems provider of dynamic and future-oriented intralogistics solutions. Since 1969, more than 4,000 employees have been developing innovative intralogistics solutions for many different industries, from small material handling solutions to complex distribution centres.

As IT Support Specialist, you will be the first contact in your team for any questions and incidents concerning our internal Business Applications or our customer sites. With your solution-oriented way of working, you will step by step assume the responsibility for a successful, resource-saving troubleshooting and guarantee our internal as well as external customers' satisfaction.

WHAT YOU'LL BE HANDLING

Provide technical support as a contact person for any software concerns of our internal or external customers
Carry out error analyses
Manage requests in our ticket system
Handle error messages per remote access
Document your work thoroughly and adapt the records

WHAT YOU'LL NEED

Completed technical education in the field of IT and/or first job experience in a similar position
Profound know-how in a Microsoft environment
Knowledge of operating systems (Linux, Windows), Oracle databases as well as programming languages (e.g. C#, .NET) of advantage
Very good command of German and English
High customer and service orientation as well as ability to work in a team and excellent communication skills

WHAT YOU'LL RECEIVE

A successful, international company with a strong focus on culture and values
A cooperative work environment with a lot of room for creativity
The opportunity to work with the latest technologies as well as numerous benefits
A well-structured training period and support by experienced colleagues

The minimum annual gross pay for this position is 33,576 Euros. A possible overpay depends on your individual job experience and qualification.

Use your know-how and skills for an exciting job and start your career in a diversified field of responsibility in an international network for automated logistics technology.

Living Logistics. Promoting Careers.

TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.