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Business Coordinator (M/F/D)*

The LTS (Lifetime Services) Business Coordinator is a supporting role within the LTS Spare Parts & Warranty team with responsibilities such as interacting directly with existing customers, processing information for back-office needs, and assisting in continuous improvement initiatives for the customer service organization.

This position is a great way to be a part of the constantly growing automated warehouse solutions industry and has the potential to gain future responsibilities within our sales department for managing customers, driving business, and providing exceptional customer support.

Headshot of Meghann Noble, Technical Recruiter for TGW North America

Meghann Noble

Technical Recruiter
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What you’ll be handling

  • Prepare and process spare part quotes, booking orders (spare parts, service requests, onsite needs, etc), invoicing, and key documents for LTS department.
  • Administers activities related to customer requests and maintains a relationship with the customer by providing personal and timely service.
  • Coordinates with the other LTS colleagues and Parts & Warranty Manager on customer issues related to spare parts and warranty claims.
  • Performs item sourcing and vendor relationship management for 3rd party spare parts.

What you'll need

  • Associate’s degree or equivalent work experience

  • Knowledge of business order process from vendor to end customer

  • Proficient with Microsoft Office

  • Strong interpersonal and communication (verbal and written) skills

  • Strong organizational skills and attention to detail

  • Familiarity with ERP software, proficiency with SAP preferred

 

What you'll receive

TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement.

TGW is an equal opportunity employer.

 

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*TGW est un employeur qui promeut l'égalité des chances. Nous invitons toutes les personnes intéressées, par ce poste, à postuler.

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TGW Logistics est une entreprise appartenant à une fondation dont le siège se trouve en Autriche et qui est un leader mondial de l'automatisation des entrepôts et de la logistique d'entreposage. En tant qu'intégrateur de systèmes reconnu, fort de plus de 50 ans d'expérience, nous fournissons des services de bout en bout clé en main : conception, fabrication, installation et maintenance de centres de préparation des commandes alimentés par la mécatronique, la robotique et des solutions logicielles avancées. Avec plus de 4 500 employés répartis entre l'Europe, l'Asie et l'Amérique du Nord, nous combinons l'expertise, l'innovation et un dévouement focalisé sur le client pour aider votre entreprise à se développer. Avec TGW Logistics, vous avez la possibilité de transformer la logistique de votre entrepôt en un avantage concurrentiel.