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Key Account Manager Lifetime Services (M/F/D)*
As a Key Account Manager in Lifetime Service (LTS), you will be the central point of contact for our existing customers in the DACH region. Your tasks will include personal support for our customers on site and the promotion of customer relationships. In addition, you will identify modernization potential and proactively address customer needs in order to develop solutions and increase customer satisfaction.
Customer Care / Services
Experienced Professionals
Marchtrenk, Austria
Vos missions:
- Intensive support for our existing customers as well as a central contact person for all topics such as digital services, servicing, maintenance, spare parts, support and modernizations for system operators and internal service providers throughout the entire after-sales process
- Proactive response to the needs of our customers as well as targeted solution optimization
- Communication hub between customers and TGW's internal departments
- Drafting, reviewing and approving offers, service and spare parts contracts in compliance with legal, commercial and economic requirements on the part of the customer and TGW
- Recognizing and pointing out modernization potentials
- Initiation of the implementation and support of the services during the implementation phase
Profil recherché:
- Completed technical training (e.g. HTL or similar training)
- Several years of experience in after-sales/lifetime service, technical sales or technical implementation (project management)
- Strong customer and result orientation as well as professional appearance
- Assertiveness, commitment and strong communication skills
- Very good knowledge of German and English (written and spoken)
- Flexibility and willingness to travel (several days) up to 65%
Les avantages:
- Wide variety of tasks and room for creativity
- Working with high-quality IT equipment and the latest technologies
- Flexible working hours and a generous home office model
- Responsibility in a successful international company with a strong focus on culture and values
- A well-structured training period and support by experienced colleagues
Ce poste vous offre notamment les avantages suivants.
Health promotion
Modern Workplace
Training & Development
Home office
Flexible Working Hours
Company Restaurant
Additional benefits
We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 54,507 Euro.
*TGW est un employeur qui promeut l'égalité des chances. Nous invitons toutes les personnes intéressées, par ce poste, à postuler.
Retour aux offres d’emploi
TGW Logistics est une entreprise appartenant à une fondation dont le siège se trouve en Autriche et qui est un leader mondial de l'automatisation des entrepôts et de la logistique d'entreposage. En tant qu'intégrateur de systèmes reconnu, fort de plus de 50 ans d'expérience, nous fournissons des services de bout en bout clé en main : conception, fabrication, installation et maintenance de centres de préparation des commandes alimentés par la mécatronique, la robotique et des solutions logicielles avancées. Avec plus de 4 500 employés répartis entre l'Europe, l'Asie et l'Amérique du Nord, nous combinons l'expertise, l'innovation et un dévouement focalisé sur le client pour aider votre entreprise à se développer. Avec TGW Logistics, vous avez la possibilité de transformer la logistique de votre entrepôt en un avantage concurrentiel.
