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Technical Training Manager (M/F/D)*
The Technical Training Manager oversees the Lifetime Services technical training team which is responsible for developing and delivering Material Handling Equipment training programs to TGWs Lifetime Services (LTS) Site Teams. This The ideal candidate is a highly collaborative and effective communicator.
Fulltime
Customer Care / Services
United States
Experienced Professionals
Meghann Noble
What you’ll be handling
- Manages the operations of the technical training team to ensure development and delivery of training programs to site teams in coordination with broader TGW training programs, processes and methods. Programs must address initial site team training as well as ongoing training requirements.
- Allocates technical training resources effectively to meet service demands internally (within TGW) and externally (at TGW customers) in a timely manner, ensuring customer satisfaction.
- Hires, trains and manages performance of training staff including setting performance standards and objectives, conducting evaluations, and providing feedback and coaching, to build a competent and motivated team.
- Participates in site audits to identify opportunities for improvement through training.
- Works closely with site managers to ensure site teams are properly trained and adhering to TGW standards.
- Secondary responsibility to assist in training Hotline and Mobile Services personnel.
What you’ll need
- Bachelor’s degree in engineering or equivalent experience preferred.
- Experience designing and developing Material Handling Equipment training programs.
- Experience leading a small team or department.
- Several years mechatronic troubleshooting and repair experience with material handing conveyor, AS/RS and shuttle experience; fluent in use of troubleshooting tools (Digital Multimeter, power supply, and hand tools).
- Several years’ experience in PLC troubleshooting and use of programming, diagnostic and troubleshooting tools (Allen Bradley, Siemens, Rockwell, Beckhoff).
- Profibus, Profinet, CAN bus experience preferred.
- Proficiency with interpreting CAD schematics for use in diagnostics preferred.
- Proficiency with MS Office Suite preferred.
- Approximately 50% travel required.
What you'll receive
TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement.
TGW is an equal opportunity employer.
In this position, you can expect the following benefits, among others.
*TGW est un employeur qui promeut l'égalité des chances. Nous invitons toutes les personnes intéressées, par ce poste, à postuler.
BACK TO JOB LISTING
TGW Logistics est une entreprise appartenant à une fondation dont le siège se trouve en Autriche et qui est un leader mondial de l'automatisation des entrepôts et de la logistique d'entreposage. En tant qu'intégrateur de systèmes reconnu, fort de plus de 50 ans d'expérience, nous fournissons des services de bout en bout clé en main : conception, fabrication, installation et maintenance de centres de préparation des commandes alimentés par la mécatronique, la robotique et des solutions logicielles avancées. Avec plus de 4 500 employés répartis entre l'Europe, l'Asie et l'Amérique du Nord, nous combinons l'expertise, l'innovation et un dévouement focalisé sur le client pour aider votre entreprise à se développer. Avec TGW Logistics, vous avez la possibilité de transformer la logistique de votre entrepôt en un avantage concurrentiel.
