We understand that fulfillment is just one piece of your puzzle. When we work with our customers, we are able to perform a full-picture, top-down analysis: starting with your distribution network set-up and evaluating all the way down to key processes in your DC and your unique automation business case.
Not only do we take a holistic view when designing your automation solution, we cover everything that happens after design: integrating the systems and supporting them through Lifetime Services. Our goal is to be a true enabler of your success from now into the future.
ON-SITE SERVICES: Dedicated team staffed by TGW to keep operations running smoothly
FIELD SERVICES: TGW team members are available to come in necessary situations
TRAINING SERVICES: TGW experts are available to train your staff on using and maintaining systems
REMOTE SERVICES: Hotline team members answer calls and in some cases can repair issues remotely
SPARE PARTS: Critical parts can be kept on hand or ordered easily
ACCOUNT MANAGEMENT: Dedicated attention to the performance of your system over time and evaluation of improvement opportunities
RETROFIT & EXTENSION: Upgrades, expansion, and retrofitting of systems may be done to gain next-level performance
Our global customers also include: Victoria’s Secret & Co., Fastenal, Skechers, Levi Strauss & Co., TVH, Zalando, and more.
