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Join Team Possible!

Customer Care Specialist (男性/女性/多样化)*

Are you looking for an exciting job in an international service environment and would like to contribute to the success of our customers with your organizational talent, your technical understanding and your communication skills? In the role of Customer Care Specialist, you will be the direct interface between our key account managers, internal departments and our customers. Together, you will design tailor-made solutions and ensure a high level of service – in line with our TGW values.

Simon Steinhuber, Human Resources Manager | TGW Logistics

Simon Steinhuber

Human Resources Manager
立即申请

工作职责

  • Independent development of service offers (spare parts, maintenance, repairs, training, remote services)
  • Organization and coordination of on-site assignments including preparation and follow-up
  • Direct customer contact as well as close cooperation with key account management and internal interfaces
  • Timely and correct processing of orders as well as their billing
  • Complete documentation and storage of all customer and project data 

要求

  • Completed commercial or technical training
  • Basic technical understanding and interest in products and services in the field of industry or mechanical engineering
  • Experience in dealing with ERP systems (e.g. SAP) as well as openness to new tools and processes
  • Strong organizational skills, structured way of working and enjoyment of varied tasks
  • Strong communication skills, service orientation and very good English skills (at least B2)

我们提供

  • Completed commercial or technical training
  • Basic technical understanding and interest in products and services in the field of industry or mechanical engineering
  • Experience in dealing with ERP systems (e.g. SAP) as well as openness to new tools and processes
  • Strong organizational skills, structured way of working and enjoyment of varied tasks
  • Strong communication skills, service orientation and very good English skills (at least B2)

We offer an attractive and competitive salary, depending on qualifications and professional experience. The minimum collective agreement base salary on the basis of full-time employment amounts to €40,462 gross per year.

 

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*TGW秉持公平公正的用人理念,我们诚邀有志于从事这份工作的各位踊跃申请,期待您的加入!

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TGW物流总部位于奥地利,是一家由基金会管理的公司,也是全球仓储自动化和仓储物流的领导者。作为一家备受信赖的系统集成商,我们拥有超过50年的丰富行业经验,致力于为客户提供从设计、实施到售后服务的全方位服务。凭借机电产品、机器人技术和先进的软件解决方案,我们为仓储物流注入强大动力。我们在欧洲、亚洲和北美拥有超过4500名员工,他们怀揣客户至上的服务理念,以专业知识和创新精神,助力您的业务持续增长。选择TGW物流,让仓储物流成为您在市场竞争中的制胜王牌。