工作职责

• Coordinate and schedule internal and external training sessions
• Book training venues, equipment, and refreshments as needed
• Send joining instructions and manage attendee communications
• Maintain accurate training records and attendance logs
• Update and manage the Learning Management System (LMS)
• Track completion of mandatory training and follow up with line managers
• Support onboarding by assigning required training to new starters
• Support with maintaining the training course catalogue and preferred supplier list
• Process training learner agreements and feedback forms
• Provide administrative support for apprenticeship, graduate, and STEM programmes
• Assist with data entry and reporting for L&D metrics and dashboards
• Liaise with external training providers for bookings and confirmations
• Support the Head of L&D and L&D Advisor with ad hoc administrative tasks
• Showing flexibility by adapting to changing priorities and supporting the needs of the team

要求

Required

• Previous experience in an administrative or coordination role
• Strong organisational and time management skills
• Excellent attention to detail and accuracy
• Confident communicator, both written and verbal
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to manage multiple tasks and deadlines
• Professional and courteous approach with stakeholders at all levels
• Proficient in the use of Microsoft Teams and or Zoom online meeting platforms
• Willingness to collaborate with others and support the wider team when required

Preferred

• Experience using or supporting a Learning Management System
• Experience in an L&D or HR environment
• Familiarity with training records and compliance tracking
• Knowledge of apprenticeship or early careers programmes