工作职责

• Deliver Academy and local training courses across Customer Unit North and customer sites, ensuring structured learning experiences
• Assess training effectiveness through formative assessments, incorporating feedback and monitoring behavioral change
• Evaluate and update training programs to reflect changes in business needs, standards, and employee performance
• Collaborate with management and teams to identify training needs using tools like the skills matrix
• Plan and implement effective training curricula, including onboarding, technical, and customer-specific programs
• Assist in the development and delivery of apprenticeship programmes
• Design and develop training materials such as guides, presentations, e-learning modules, assessments, and practical training equipment
• Translate training requirements into engaging and effective learning sessions tailored to various audiences, including TGW employees, customers, and work experience learners
• Schedule and coordinate training sessions, maintaining annual and quarterly training plans
• Administer Learning Management System (LMS) tasks, including session scheduling, participant registration, and record maintenance
• Work with customers to understand their training needs and develop tailored solutions
• Collaborate with Lifetime Services teams to establish and maintain best practice guidance
• Engage with key personnel to stay informed about strategic technical developments and changes to TGW standards
• Embrace diverse learning techniques, including virtual classrooms, instructor-led training, and e-learning, to suit various training topics and learner needs
• Continuously improve training modules and delivery methods to enhance learning outcomes and innovation

要求

Required

• Previous experience in technical training delivery in automation, engineering or similar
• Hold a level three qualification in Electrical/Mechanical Engineering and a recognised training qualification
• Proven ability to master the full training portfolio
• Ability to present complex information to a variety of audiences, by using a range of impressive communication, presentation, and interpersonal skills  
• Being tactful and patient with trainees
• Be able to demonstrate effective planning and teaching in the learning environment
• Willingness to travel across the UK and Europe

Preferred

• Possesses sufficient knowledge of electromechanical systems such as Conveyor Systems, Shuttle Systems, Stacker Cranes and others
• Previous experience as a Technical Trainer within the Intralogistics industry
• Extensive knowledge of instructional theory and learning principles
• Proven experience in designing multiple training events