Nous rejoindre
Technical Support Engineer Mechanics (M/F/D)*
As Technical Support Engineer Mechanics you will be responsible for receiving, processing and documenting mechanical faults. You will plan and coordinate technician call-outs within the support environment and analyse faults in order to develop possible solutions. In the dispatch centre, you will support colleagues with call handling, ticket documentation and proactive customer communication.
Customer Care / Services
Experienced Professionals
Marchtrenk, Austria
Vos missions:
- Receiving, processing and documenting mechanical faults
- Planning and coordinating technician call-outs in the support environment
- Supporting (Assistant) Key Account Managers with technical matters
- Identifying and rectifying potential faults to ensure the best possible system availability
- Supporting and advising customers on the correct use of our logistics solutions
- Answering calls, documenting tickets and proactively communicating with customers
Profil recherché:
- Solid technical vocational training (completed apprenticeship as a mechatronics technician, industrial electrics, HTL in electrical engineering, mechanical engineering or plant engineering)
- Knowledge of logistics and control systems would be an advantage
- Good command of German and English; knowledge of other foreign languages would be an advantage
- Willingness to travel (approx. 5%)
- Category B driving licence
- High level of customer focus and commitment
Les avantages:
- Good transport connections, free parking, shuttle service to the train station and between TGW locations, e-bikes, etc.
- Collaboration in a committed team, individual opportunities to contribute, clear goals and an open feedback culture
- Working with high-quality IT equipment and the latest technologies
- Health promotion measures (gyms, massage services, company doctors, etc.)
- Team events to strengthen our sense of community
Ce poste vous offre notamment les avantages suivants.
Gym
Company Child Care
Transport Connections
Training & Development
Sustainability
Home office
Dual Employee Participation
Company Restaurant
We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 41.271 Euro.
*TGW est un employeur qui promeut l'égalité des chances. Nous invitons toutes les personnes intéressées, par ce poste, à postuler.
Retour aux offres d’emploi
TGW Logistics est une entreprise appartenant à une fondation dont le siège se trouve en Autriche et qui est un leader mondial de l'automatisation des entrepôts et de la logistique d'entreposage. En tant qu'intégrateur de systèmes reconnu, fort de plus de 50 ans d'expérience, nous fournissons des services de bout en bout clé en main : conception, fabrication, installation et maintenance de centres de préparation des commandes alimentés par la mécatronique, la robotique et des solutions logicielles avancées. Avec plus de 4 500 employés répartis entre l'Europe, l'Asie et l'Amérique du Nord, nous combinons l'expertise, l'innovation et un dévouement focalisé sur le client pour aider votre entreprise à se développer. Avec TGW Logistics, vous avez la possibilité de transformer la logistique de votre entrepôt en un avantage concurrentiel.
