Join Team Possible!
SAP EWM Customer Care Consultant (男性/女性/多样化)*
As an SAP EWM Customer Care Consultant, you will be responsible for 2nd and 3rd level support for our 24/7 systems. You will communicate with end users to diagnose errors and resolve issues as quickly as possible.
Lisa-Maria Fölser
工作职责
- Analysis and processing of tickets in 2nd and 3rd level support
- Error diagnosis in SAP EWM processes and implementation of minor customising adjustments
- Integration of UI5 and ABAP development into root cause analysis
- Documentation and tracking of tickets in accordance with SLA specifications
- Support in the further training of first level support and end users
要求
- Abgeschlossene IT-Ausbildung sowie mehrjährige Erfahrung im Support
- Gute Kenntnisse im SAP EWM (Customizing, Debugging) sowie im Office 365
- Erfahrung in der Logistik oder Automatisierungstechnik
- Verhandlungssichere Englischkenntnisse
- Bereitschaft zur Schichtarbeit
我们提供
- An appreciative working environment, motivated team and an open feedback culture
- Working with high-quality IT equipment and the latest technologies
- Opportunity to actively and independently help shape processes and procedures
- A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
- Wide range of opportunities for professional and personal development through in-person training and eLearning sessions
在这个职位上，您可以享受到以下福利等：
We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 46.615 Euro.
