Join Team Possible!
SAP EWM Customer Care Consultant (M/F/D)*
As an SAP EWM Customer Care Consultant, you will be responsible for 2nd and 3rd level support for our 24/7 systems. You will communicate with end users to diagnose errors and resolve issues as quickly as possible.
Customer Care / Services
Marchtrenk, Austria
Experienced Professionals
Funzioni:
- Analysis and processing of tickets in 2nd and 3rd level support
- Error diagnosis in SAP EWM processes and implementation of minor customising adjustments
- Integration of UI5 and ABAP development into root cause analysis
- Documentation and tracking of tickets in accordance with SLA specifications
- Support in the further training of first level support and end users
Requisiti:
- Good knowledge of SAP EWM (customising, debugging) and Office 365
- Experience in logistics or automation technology
- Business fluency in German and English
- Willingness to work shifts
Offriamo:
- An appreciative working environment, motivated team and an open feedback culture
- Working with high-quality IT equipment and the latest technologies
- Opportunity to actively and independently help shape processes and procedures
- A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
- Wide range of opportunities for professional and personal development through in-person training and eLearning sessions
In this position, you can expect the following benefits, among others.
Home office
Dual Employee Participation
Modern Workplace
Training & Development
Sustainability
Health promotion
Flexible Working Hours
Employee Discounts
We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is between 47.547 and 90.000 Euro.
*TGW promuove le pari opportunità. Invitiamo tutti gli interessati a questo lavoro a candidarsi.
TORNA ALL'ANNUNCIO DI LAVORO
TGW Logistics è un'azienda di proprietà di una fondazione con sede in Austria e leader globale nell'automazione e nella logistica di magazzino. In qualità di system integrator di fiducia con oltre 50 anni di esperienza, offriamo servizi completi: progettazione, implementazione e manutenzione di centri di distribuzione avanzati comprensivi di meccatronica, robotica e soluzioni software innovative. Con oltre 4.500 dipendenti in Europa, Asia e Nord America, uniamo competenza, innovazione e un forte orientamento al cliente per supportare la sua crescita. Con TGW Logistics, trasformare la logistica del tuo magazzino in un vantaggio competitivo è possibile.
