What you’ll be handling

• Maintains and optimizes availability, performance, and resilience of in-house and on-premises productive environments.
• Monitors system health, troubleshoots incidents, and implements proactive reliability solutions.
• Manages deployments, upgrades, and patching platform level changes of multiple customers.
• Demonstrates a customer-focused approach and ownership over production systems.
• Serves as technical liaison to customers (internal and external), explaining TGW’s network, software and hardware platform architecture along with delivery and deployment approach.
• Performs hands-on standing up of customer environments, and ongoing operations.

What you’ll need

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field (or equivalent practical experience)
• Minimum of five (5) years’ experience of delivering and supporting productive IT systems following Infrastructure as Code practices.
• Up to 20% domestic and international travel.
• Hands-on experience with Linux, Kubernetes (Preferred Red Hat OpenShift) and GitOps delivery workflows.
• Experience with debugging YAML, Helm & Terraform.
• Strong troubleshooting skills across application, infrastructure, and networking layers.

What you'll receive

TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement.

TGW is an equal opportunity employer.