WELCOME TO TGW LIFETIME SERVICES

THE UUIC FOR PRODUCT IDENTIFICATION HAS JUST BEEN SCANNED:

Do you want to learn more about the product you scanned or order spare parts in our Service Portal: Spare Parts Shop? The UUIC makes that possible. As a strong partner with our finger on the pulse, we are using UUICs to offer you a range of possibilities for achieving your goals quickly, efficiently and comfortably. You can check out two of these possibilities yourself by accessing the product you just scanned in the Service Portal and going to the following links:

TGW Service Portal: Documentation

TGW Service Portal: Spare Parts Shop

What is a "Unique unit identifier code" (UUIC)?

UUIC stands for "Unique Unit Identifier Code". As the name suggests, each technical product that we install in your system is assigned a unique code. This code is the link between your real-world system and the digital TGW world. Just a quick scan and the code of the product in front of you takes you to the right place in your TGW app. This significantly simplifies parts identification, among other things. 

Cmms

The TGW Computerised Maintenance Management System (CMMS) is the software solution for your automated intralogistics system. Along with providing a clear and structured representation of your system, the CMMS enables an innovative digitalisation of all maintenance processes, focusing particularly on intralogistics processes, products and the corresponding solutions. The UUIC makes it possible for you to directly retrieve information about the product you scanned (e.g. its repair order history) and to proactively allocate orders.

LEARN MORE ABOUT THE CMMS

Serviceportal

The TGW Service Portal provides you with a central entry point to access a great number of helpful services. Thanks to its modular structure, the TGW Service Portal is individually tailored to the relevant requirements. In addition to the above-mentioned Spare Parts Shop and the Documentation module, the following services can be accessed through the TGW Service Portal:

  • User management
  • TGW contact persons
  • Ticket system for support requests
  • Warranty claims form

We keep 
your business 
running

As a high-performance partner we offer our customers a central entry point to helpful services with the TGW Service Portal. Thanks to its modular structure, the TGW Service Portal is individually tailored to the respective requirements.

TO THE TGW SERVICEPORTAL 

Spare parts service by LTS.
MASS-
TAILORED 
PERFORMANCE 
FOR
INTRALOGISTICS

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