GAP automates case handling.
Fewer hand movements
goods receipt
GAP Inc. is a leading global retailer.

GAP automates case handling


Since 1969, GAP has grown from a single retail store to the largest speciality fashion retailer in the US with seven major brands (Gap, Banana Republic, Old Navy, Athleta, Intermix, Hill City, Janie and Jack). GAP's main goal was to improve operational efficiency by reducing the number of manual touches in its DCs. They have invested in highly automated case handling technology over the past eight years at their fulfilment centres in Fishkill (US), Fresno (US), Gallatin (US), Groveport (US) and Brampton (CAN).

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At a glance
  • REDUCE OPERATIONAL COSTS Eliminating manual touches prior to picking (One-Touch Receiving) helps reduce costs and improve process speed and quality.

  • LESS RELIANCE ON LABOUR The ability to find enough operating personnel for the fulfilment centres is the biggest issue. Implementing a solution for case handling that utilises a high degree of automation allows the goods receiving process to function efficiently without disruptions, even during peaks.


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Raffaele Destro
Industry Manager Fashion
TGW Logistics Group GmbH
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