At HiperDino, we were clear about our needs and objectives. After analyzing different proposals, we chose TGW Logistics because it far exceeded our expectations, especially due to the technology applied in the picking stations and the Rovolution Picking Robot powered by artificial intelligence.
FlashPick® Goods-to-Person automation
Dinosol
& TGW Logistics
Industrial Logistics
HiperDino revolutionizes grocery logistics with FlashPick® Goods-to-Person automation
Telde, Gran Canaria
HiperDino: A forward-looking leader in the Canary Islands’ grocery sector
Founded in 1978, HiperDino is the leading grocery chain in the Canary Islands. With more than 230 supermarkets and a distribution network covering the entire archipelago, the company operates in one of Europe’s most demanding logistics environments. To sustain growth and ensure reliable store supply, HiperDino continuously invests in warehouse automation and intralogistics solutions – turning complexity into a competitive advantage.
The challenge: Efficiency and space in an insular logistics environment
The distribution center located in Telde, Gran Canaria, is the largest food logistics and distribution platform in the Canary Islands, covering more than 53,000 sqm of floor space. As volumes increased, the limitations of conventional logistics became clear. HiperDino faced four key challenges:
- Managing geographical complexity: Insularity requires specific planning for maritime freight transport.
- Optimizing existing space: With annual growth rates of 7-8%, the facility was reaching its limits - and expanding the building's footprint was not an option.
- Improving the profitability of slow movers: In the manual picking system, low-rotation products slowed down operators and reduced overall productivity.
- Ensuring end-to-end traceability: Strict EU regulations for tobacco products require multiple code readings within seconds - leaving no room for error.
The Solution: An automated Goods-to-Person system
To address these challenges, HiperDino partnered with TGW Logistics and implemented FlashPick®, a scalable Goods-to-Person automation system designed to make split-case picking faster, more accurate, and significantly more space-efficient.
How does FlashPick translate into day-to-day operations?Instead of operators walking long distances through the warehouse, products are automatically transported to ergonomic picking stations. Intelligent software coordinates storage, transport, and picking processes in real time, allowing employees to focus on value-adding tasks.
For HiperDino, FlashPick® delivered:
- Significantly higher throughput within the existing warehouse
- Consistent, high-speed picking performance
- A future-proof, scalable automation setup to support long-term growth
Smart- grocery automation in action: FlashPick® with Rovolution Picking Robot
The FlashPick® system at HiperDino combines shuttle technology, robotics, and intelligent software into one integrated solution. Key elements of the installation include:
Lifetime Services: Maximum availability, day after day
To ensure long-term performance and system availability, the installation is supported by TGW Logistics’ Lifetime Services (LTS) – with a service concept designed to keep operations running smoothly.
- Preventive and condition-based maintenance: Early detection of wear and potential issues reduces unplanned downtime and supports stable throughput.
- 24/7 On-Site specialist team: TGW technicians are permanently based at the Telde distribution center, enabling rapid response times and deep operational knowledge across all shifts.
- IT support and spare parts management: Dedicated IT services and structured spare parts concepts ensure fast software updates, system adjustments, and component replacement, keeping the automation future-ready.
Want to learn more about how the TGW Logistics' on-site team supports HiperDino’s daily operations? Discover the full story in our upcoming blog.
Results: An exponential leap in warheouse productivity
Warehouse automation delivered a step-change improvement in the key performance indicators (KPIs) of the Telde distribution center:
- 5x productivity increase: Picking performance rose from around 80 cases/hour to nearly 400 cases/hour at semi-automated stations.
- Drastic error reduction: 90% reduction in picking errors detected at store level.
- Faster workforce onboarding: Training time for new operators dropped from three days to just 30 minutes.
- Outstanding space efficiency: Storage density increased by a factor of eight compared to the conventional setup.
What our customers say...
Dinsosol & TGW - The customer’s voice!
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