Join Team Possible!
IT Apprentice (M/F/D)*
As an apprentice, you’ll work alongside experienced professionals, supporting IT systems, troubleshooting technical issues, and learning to maintain essential infrastructure. Whether you're a recent school leaver or looking for a career change, this program will provide the training and mentorship needed to thrive in the ever-evolving tech industry.
What you'll be handling:
- Providing 1st and 2nd line user support via calls and logged issues on the ticketing system.
- Managing and troubleshooting site-to-site and client-to-site VPNs using appropriate tools.
- Proactively identifying and addressing ongoing technical issues, analysing reports to pinpoint root causes, and working with the Development Team to implement solutions or deliver training.
- Escalating 3rd line issues while maintaining client communication until resolution.
- Assisting in the support and maintenance of networks and servers.
- Conducting Warehouse Control Systems code and module testing to support system upgrades and enhancements.
- Working towards your accreditation.
What you'll need:
- Minimum of 3 A-Levels
- A passion for IT
- self-driven and keen to learn
- Microsoft Office skills
- Proficient communication skills
What you'll receive:
*TGW es una organización comprometida con la igualdad de oportunidades. Invitamos a todas las personas interesadas en esta posición a presentar su candidature.
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Como fundación empresarial con sede en Austria, TGW Logistics es líder mundial en automatización y logística de almacenes. Como leal integrador de sistemas, con más de 50 años de experiencia, ofrecemos servicios integrales de diseño, implementación y mantenimiento de centros logísticos, impulsados por mecatrónica, robótica y soluciones avanzadas de software. Con más de 4.500 empleados en Europa, Asia y América del Norte, combinamos experiencia, innovación y dedicación centrada en el cliente para ayudar a que su negocio siga creciendo. Con TGW Logistics, it's possible transformar tu logística de almacenamiento en una ventaja competitiva.