Join Team Possible!
Systems Technical Specialist (M/F/D)*
Be the driving force behind world-class warehouse automation solutions. As a Systems Technical Specialist, you will combine deep technical expertise with a passion for innovation to keep some of the most advanced automated warehouse systems performing at their best. Working closely with customers and internal experts, you will solve complex challenges, drive continuous improvements, and identify opportunities to enhance system performance, reliability, and efficiency.
More than just support, you will play a key role in shaping the future of our solutions. From advanced troubleshooting and SQL analysis to system optimisation, training, and customer engagement, your expertise will help transform great systems into exceptional ones. If you enjoy taking ownership, influencing technical direction, and delivering real value to customers in a fast-paced automation environment, this is your opportunity to make a lasting impact.
Fulltime
On Site Services
Experienced Professionals
Mölndal, Sweden
Responsabilidades del puesto del puesto:
- You work with the Customer Support team to analyse incidents that may have been operator-related and look for trends or improvements
- You engage with customers regarding system improvement opportunities and understand their actual goals
- You maintain, review technical documentation and standardise where required
- You support and develop training and training material for end users and internal colleagues
- You lead and support the root cause analysis process when required
- You monitor trends across multiple sites, investigate & propose system improvements
- You support internal Lifetime Services projects and initiatives where required
- You keep up to date with all new products that are related to warehouse control systems, proposing ideas on how to embed them with new customers and site support teams
- You support the sale and implementation of change requests, ensuring requirements are achieved and continuous improvement ideas are spread and known across the TGW portfolio
- You have communication lines with all TGW departments applicable to the role and customers, and keep up to date with all releases to the warehouse controls systems within the TGW portfolio and understand improvements to the operation
Requisitos del puesto:
- You have a BSc or Yrkeshögskola in Computer Science, IT Engineering or equivalent combination of education and proven commercial experience in a similar role
- You have the ability to work on own initiative and without supervision and experience dealing directly with customers/end users
- You have experience with SQL Databases (Oracle, MySQL), database support or performance monitoring
- You have materials handling / automation experience and experience in supporting the go-live phase of a project
- You have experience in writing technical documents and demonstrate strong language proficiency in both written and spoken Swedish and English
- You have experience with log file investigation and/or software debugging
- You have an understanding of software development and the software development lifecycle
Condiciones y beneficios:
- Permanent Contract with a competitive salary
- Company car
- Life Assurance: 4 x Yearly Salary
- Employee Assistance Programme
- The amount of annual vacation is 25 working days and the Employee is entitled to a vacation pay of 0,8% of the monthly gross salary per vacation day
- A dynamic, open and informal working environment with pleasant colleagues
- Health care allowance and a free annual health check
En este puesto, puedes esperar los siguientes beneficios, entre otros.
Car Allowance / Company Car
Training & Development
Dual Employee Participation
*TGW es una organización comprometida con la igualdad de oportunidades. Invitamos a todas las personas interesadas en esta posición a presentar su candidature.
Volver a la oferta de empleo
Como fundación empresarial con sede en Austria, TGW Logistics es líder mundial en automatización y logística de almacenes. Como leal integrador de sistemas, con más de 50 años de experiencia, ofrecemos servicios integrales de diseño, implementación y mantenimiento de centros logísticos, impulsados por mecatrónica, robótica y soluciones avanzadas de software. Con más de 4.500 empleados en Europa, Asia y América del Norte, combinamos experiencia, innovación y dedicación centrada en el cliente para ayudar a que su negocio siga creciendo. Con TGW Logistics, it's possible transformar tu logística de almacenamiento en una ventaja competitiva.
