Nous rejoindre
Professional TEMPLATE (M/F/D)*
This role can be done entirely remotely!
As an SAP EWM Customer Care Consultant, you will be responsible for 2nd and 3rd level support for our 24/7 systems. You will communicate with end users to diagnose errors and resolve issues as quickly as possible.
Fulltime
Customer Care / Services
Regensburg, Germany
Experienced Professionals
What you'll be handling:
- Analysis and processing of tickets in 2nd and 3rd level support
- Error diagnosis in SAP EWM processes and implementation of minor customising adjustments
- Integration of UI5 and ABAP development into root cause analysis
- Documentation and tracking of tickets in accordance with SLA specifications
- Support in the further training of first level support and end users
What you'll need:
- Good knowledge of SAP EWM (customising, debugging) and Office 365
- Experience in logistics or automation technology
- Business fluency in English
- Willingness to work shifts
What you'll receive:
- An appreciative working environment, motivated team and an open feedback culture
- Working with high-quality IT equipment and the latest technologies
- Wide range of opportunities for professional and personal development through in-person training and eLearning sessions
- A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
- Exciting, international projects for renowned customers
In this position, you can expect the following benefits, among others.
Home office
Modern Workplace
Training & Development
Sustainability
Flexible Working Hours
Employee Discounts
Dual Employee Participation
TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.
*TGW est un employeur qui promeut l'égalité des chances. Nous invitons toutes les personnes intéressées, par ce poste, à postuler.
BACK TO JOB LISTING
TGW Logistics est une entreprise appartenant à une fondation dont le siège se trouve en Autriche et qui est un leader mondial de l'automatisation des entrepôts et de la logistique d'entreposage. En tant qu'intégrateur de systèmes reconnu, fort de plus de 50 ans d'expérience, nous fournissons des services de bout en bout clé en main : conception, fabrication, installation et maintenance de centres de préparation des commandes alimentés par la mécatronique, la robotique et des solutions logicielles avancées. Avec plus de 4 500 employés répartis entre l'Europe, l'Asie et l'Amérique du Nord, nous combinons l'expertise, l'innovation et un dévouement focalisé sur le client pour aider votre entreprise à se développer. Avec TGW Logistics, vous avez la possibilité de transformer la logistique de votre entrepôt en un avantage concurrentiel.
