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Resident Automation Technician (M/F/D)*

The Resident Automation Technician supports our customer on all automation-related topics. This position requires a broad-based electrical and mechanical skillset and a proactive approach to improve the site’s performance through trouble-shooting and hands-on repair. Based at our customer sites, the Resident Automation Technician I must represent the TGW image and ensure that a professional relationship with the client is developed and maintained.

This position is based out at one of our customer sites.

What you’ll be handling

  • Resolve customer equipment and solution issues as quickly and practically as possible.

  • Complete work assignments and the associated work orders as assigned.

  • Complete maintenance activities of the automated equipment on site including, conveyors, cranes, shuttles, scale checks and carton opening system.

  • Adhere to the highest quality standards, while always ensuring compliance with health and safety legislation.

  • Optimize automation efficiency and performance to ensure delivery of contracted KPIs.  Interface with the customer as needed to support operations.

  • Monitor and maintain the site spare parts inventory, as applicable.


What you’ll need

  • High school diploma or GED required. Associate degree or Technical Certificate preferred.

  • Previous experience maintaining, troubleshooting, and repairing equipment in industrial, warehousing/distribution, or related environments, preferred.  

  • Thorough attention to detail and demonstrated problem-solving ability.

  • Excellent communication skills and customer service skills.

  • Ability to interpret engineering drawings for use in diagnostics preferred.

  • Please see full job description of list of physical requirements.


What you'll receive


TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement.

TGW is an equal opportunity employer.

In this position, you can expect the following benefits, among others.

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*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.

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TGW Logistics is a foundation-owned company headquartered in Austria and a global leader in warehouse automation and warehouse logistics. As a trusted systems integrator with more than 50 years of experience, we deliver end-to-end services: designing, implementing, and maintaining fulfilment centres powered by mechatronics, robotics, and advanced software solutions. With over 4,500 employees spanning Europe, Asia, and North America, we combine expertise, innovation, and a customer-centric dedication to help keep your business growing. With TGW Logistics, it's possible to transform your warehouse logistics into a competitive advantage.