Coordinator Technical Support

(M/F/D)*

Are you looking for a new challenge as technical support coordinator at the earliest possible date? Become part of the TGW family and start with us into the future of technology! In addition to an interesting and exciting working environment in a highly motivated team, we are characterized by an incomparable value culture and crisis security. We, TGW Robotics GmbH, have been developing and implementing future-oriented automation solutions for the intralogistics sector for over 20 years and look forward to continuing to learn and grow together with you.

Elisabeth Buchner HR Recruiting Agent Rohrdorf
Elisabeth Buchner
HR Recruiting Agent

WHAT YOU'LL BE HANDLING

  • Receiving and processing support tickets

  • Preparation of quotations, as well as planning and follow-up of maintenance and inspections

  • Scheduling and order coordination of service technicians

  • Support for spare parts requests

WHAT YOU'LL NEED

  • Completed technical training (electrical engineering, mechanical engineering, plant engineering or similar)

  • Professional experience in dealing with customers, ideally in technical customer support

  • Basic knowledge of business administration

  • Very good knowledge of German and good knowledge of English (B2)

  • High degree of willingness to serve, communication skills and ability to work under pressure

  • Structured and solution-oriented approach to work

  • Willingness to travel 25% of the time

WHAT YOU'LL RECEIVE

  • Flexible working hours and a generous home office model for a maximum of flexibility

  • Cooperation across departments in international teams

  • Responsibility in a successful international company with a strong focus on culture and values

  • Flat hierarchies and short decision-making processes

  • Possibility to actively shape processes and procedures on your own responsibility

  • Collaboration in a committed team, individual opportunities to contribute, clear goals and an open feedback culture

Elisabeth Buchner HR Recruiting Agent Rohrdorf
Elisabeth Buchner
HR Recruiting Agent
In this position, you can expect the following benefits, among others.

WE ARE LOOKING FORWARD TO YOUR APPLICATION

*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.

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