Skip to main navigation Skip to main content Skip to page footer
Tienes preguntas sobre nuestros productos y servicios?
Nuestro equipo estará encantado de ayudarte. Puedes comunicarte con nosotros en
info@tgw-iberica.es +34 934 80 93 89
Al formulario de contacto
Five TGW Logistics employees laughing at a standing table during a team coffee break Five TGW Logistics employees laughing at a standing table during a team coffee break

Join Team Possible!

  1. Líder en la automatización de almacenes
  2. Carrera
  3. Empleos
  4. SAP EWM Customer Care Consultant

SAP EWM Customer Care Consultant (M/F/D)*

As an SAP EWM Customer Care Consultant, you will be responsible for 2nd and 3rd level support for our 24/7 systems. You will communicate with end users to diagnose errors and resolve issues as quickly as possible.

Lisa-Maria Fölser

Associate Human Resources
apply now

What you'll be handling:

  • Analysis and processing of tickets in 2nd and 3rd level support
  • Error diagnosis in SAP EWM processes and implementation of minor customising adjustments
  • Integration of UI5 and ABAP development into root cause analysis
  • Documentation and tracking of tickets in accordance with SLA specifications
  • Support in the further training of first level support and end users

What you'll need:

  • Abgeschlossene IT-Ausbildung sowie mehrjährige Erfahrung im Support
  • Gute Kenntnisse im SAP EWM (Customizing, Debugging) sowie im Office 365
  • Erfahrung in der Logistik oder Automatisierungstechnik
  • Verhandlungssichere Englischkenntnisse
  • Bereitschaft zur Schichtarbeit

What you'll receive:

  • An appreciative working environment, motivated team and an open feedback culture
  • Working with high-quality IT equipment and the latest technologies
  • Opportunity to actively and independently help shape processes and procedures
  • A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
  • Wide range of opportunities for professional and personal development through in-person training and eLearning sessions

In this position, you can expect the following benefits, among others.

An icon of a hand with leafs coming out of it. It resembles the sustainability that TGW promotes.
Icon with bills, health and a clock stands for the Dual Employee Participation at TGW Logistics
Icon of a laptop and a medal
An icon of a person with a graduation hat resembling the possibility of further training & development at TGW Logistics
An icon of a person working behind a laptop in a house resembling the possibility of working at home.
An icon of a hearth and heartbeat standing for health
Icon of a person sitting behind a laptop with a clock on top. It resembles the possibility of working with flexible working hours.
An icon of a discount price tag resembling the additional benefits & discounts that TGW Logistics offer

We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 46.615 Euro.

 

ESPERAMOS SU SOLICITUD
Go to the application form

*TGW es una organización comprometida con la igualdad de oportunidades. Invitamos a todas las personas interesadas en esta posición a presentar su candidature.

BACK TO JOB LISTING
We need your consent to display this content.

Como fundación empresarial con sede en Austria, TGW Logistics es líder mundial en automatización y logística de almacenes. Como leal integrador de sistemas, con más de 50 años de experiencia, ofrecemos servicios integrales de diseño, implementación y mantenimiento de centros logísticos, impulsados ​​por mecatrónica, robótica y soluciones avanzadas de software. Con más de 4.500 empleados en Europa, Asia y América del Norte, combinamos experiencia, innovación y dedicación centrada en el cliente para ayudar a que su negocio siga creciendo. Con TGW Logistics, it's possible transformar tu logística de almacenamiento en una ventaja competitiva.