Join Team Possible!
Customer Care Specialist (M/F/D)*
Are you looking for an exciting job in an international service environment and would like to contribute to the success of our customers with your organizational talent, your technical understanding and your communication skills? In the role of Customer Care Specialist, you will be the direct interface between our key account managers, internal departments and our customers. Together, you will design tailor-made solutions and ensure a high level of service – in line with our TGW values.
Simon Steinhuber
Funzioni:
- Independent development of service offers (spare parts, maintenance, repairs, training, remote services)
- Organization and coordination of on-site assignments including preparation and follow-up
- Direct customer contact as well as close cooperation with key account management and internal interfaces
- Timely and correct processing of orders as well as their billing
- Complete documentation and storage of all customer and project data
Requisiti:
- Completed commercial or technical training
- Basic technical understanding and interest in products and services in the field of industry or mechanical engineering
- Experience in dealing with ERP systems (e.g. SAP) as well as openness to new tools and processes
- Strong organizational skills, structured way of working and enjoyment of varied tasks
- Strong communication skills, service orientation and very good English skills (at least B2)
Offriamo:
- Completed commercial or technical training
- Basic technical understanding and interest in products and services in the field of industry or mechanical engineering
- Experience in dealing with ERP systems (e.g. SAP) as well as openness to new tools and processes
- Strong organizational skills, structured way of working and enjoyment of varied tasks
- Strong communication skills, service orientation and very good English skills (at least B2)
We offer an attractive and competitive salary, depending on qualifications and professional experience. The minimum collective agreement base salary on the basis of full-time employment amounts to €40,462 gross per year.
*TGW promuove le pari opportunità. Invitiamo tutti gli interessati a questo lavoro a candidarsi.
TORNA ALL'ANNUNCIO DI LAVORO
TGW Logistics è un'azienda di proprietà di una fondazione con sede in Austria e leader globale nell'automazione e nella logistica di magazzino. In qualità di system integrator di fiducia con oltre 50 anni di esperienza, offriamo servizi completi: progettazione, implementazione e manutenzione di centri di distribuzione avanzati comprensivi di meccatronica, robotica e soluzioni software innovative. Con oltre 4.500 dipendenti in Europa, Asia e Nord America, uniamo competenza, innovazione e un forte orientamento al cliente per supportare la sua crescita. Con TGW Logistics, trasformare la logistica del tuo magazzino in un vantaggio competitivo è possibile.
