Join Team Possible!
Resident Automation Technician Team Lead (M/F/D)*
The Resident Automation Technician Lead is responsible for supporting the customer on all automation-related topics and supervising the day-to-day operations of a TGW resident technician team stationed at one of TGW’s customer facilities. The Resident Automation Technician Lead acts as a key liaison between the customer and TGW on automation and personnel matters. In addition to customer service and leadership skills, this role requires thorough knowledge of electrical, mechanical, controls automation, and software support.
Lauren Soderberg
- Serve as the point person between the supported facility and assigned Lifetime Services team for automation and personnel-related topics.
- Assist with onsite responsibilities such as managing incidents, identifying training needs, coordinating shift work, approving timecards, responding to time-off requests, attending customer meetings, and other tasks as directed.
- Coordinate work orders and oversee maintenance activities pertaining to the automated equipment onsite, including conveyors, cranes, shuttles, scale checks, and carton-opening systems.
- Provide hands-on assistance with such maintenance activities, lead efforts to troubleshoot and resolve issues requiring in-depth technical knowledge, and communicate maintenance activities to the customer as needed.
- Resolve customer equipment issues as quickly and practically as possible. Perform root cause analyses and drive issues to resolution.
- Monitor and maintain the site spare parts inventory, and/or work closely with customer to maintain inventory upon request.
In this position, you can expect the following benefits, among others.
*TGW promuove le pari opportunità. Invitiamo tutti gli interessati a questo lavoro a candidarsi.
TORNA ALL'ANNUNCIO DI LAVORO
TGW Logistics è un'azienda di proprietà di una fondazione con sede in Austria e leader globale nell'automazione e nella logistica di magazzino. In qualità di system integrator di fiducia con oltre 50 anni di esperienza, offriamo servizi completi: progettazione, implementazione e manutenzione di centri di distribuzione avanzati comprensivi di meccatronica, robotica e soluzioni software innovative. Con oltre 4.500 dipendenti in Europa, Asia e Nord America, uniamo competenza, innovazione e un forte orientamento al cliente per supportare la sua crescita. Con TGW Logistics, trasformare la logistica del tuo magazzino in un vantaggio competitivo è possibile.
