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Professional TEMPLATE (男性/女性/多样化)*

This role can be done entirely remotely!

As an SAP EWM Customer Care Consultant, you will be responsible for 2nd and 3rd level support for our 24/7 systems. You will communicate with end users to diagnose errors and resolve issues as quickly as possible.

Fulltime
Customer Care / Services
Regensburg, Germany
Experienced Professionals

Lisa-Maria Fölser

Associate Human Resources
立即申请

工作职责

  • Analysis and processing of tickets in 2nd and 3rd level support
  • Error diagnosis in SAP EWM processes and implementation of minor customising adjustments
  • Integration of UI5 and ABAP development into root cause analysis
  • Documentation and tracking of tickets in accordance with SLA specifications
  • Support in the further training of first level support and end users

要求

  • Good knowledge of SAP EWM (customising, debugging) and Office 365
  • Experience in logistics or automation technology
  • Business fluency in English
  • Willingness to work shifts

我们提供

  • An appreciative working environment, motivated team and an open feedback culture
  • Working with high-quality IT equipment and the latest technologies
  • Wide range of opportunities for professional and personal development through in-person training and eLearning sessions
  • A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
  • Exciting, international projects for renowned customers

在这个职位上，您可以享受到以下福利等：

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An icon of a person with a graduation hat resembling the possibility of further training & development at TGW Logistics
An icon of a hand with leafs coming out of it. It resembles the sustainability that TGW promotes.
Icon of a person sitting behind a laptop with a clock on top. It resembles the possibility of working with flexible working hours.
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TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.

我们期待着您的申请
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*TGW秉持公平公正的用人理念，我们诚邀有志于从事这份工作的各位踊跃申请，期待您的加入！

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