OmniStore - Innovative order fulfillment concept for grocery retail

OmniStore is an innovative store and suppy chain concept for grocery retail, that combines the strengths of stationary retail stores and eCommerce: stores are separated into a shopping area for e.g. fresh goods such as fruits etc.

and a separate picking area, where goods are stored efficiently and fully automated picked. Customers can shop online or at the store. The orders can then be collected at 24/7 pickup points.

With OmniStore, companies benefit from fast, flexible and cost-efficient omni-channel order fulfillment – using the existing network of shops. The concept can be implemented from a store size of about 10,760 square feet – while staffing levels remain the same.

  • OmniStore uses the existing network of shops
  • High degree of automation
  • The innovative concept combines speed, flexibility and comfort
  • Picking efficiency can be increased by the factor 4

Benefits - the best of both worlds

Higher customer flexibility

  • The shopping area in the store focuses on fresh goods such as fruits, vegetables, meat, cheese and convenience products.
  • In addition, there is a separate picking area, where orders including other goods from the product range are prepared.
  • Omni-channel: customers can place orders online, choose fresh food at the store or add other products at digital terminals.
  • Ordered products can be collected flexibly at 24/7 pickup points (click&collect).

Increasing efficiency

  • Picking efficiency can be increased by the factor 4
  • Optimum performance thanks to the powerful TGW modules such as the ergonomic high-performance picking workstation PickCenter One
  • Robotic order picking using "Rovolution" can further increase automation degree

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