Skip to main navigation Skip to main content Skip to page footer
Hai delle domande sui nostri prodotti e servizi?
Il nostro team è felice di aiutarti. Puoi contattarci al
info@tgw-italia.it +39 059 467132
Al modulo di contatto
Five TGW Logistics employees laughing at a standing table during a team coffee break Five TGW Logistics employees laughing at a standing table during a team coffee break

Join Team Possible!

  1. Pagina principale
  2. Carriera
  3. Lavori
  4. Technician Customer Support Controls

Technician Customer Support Controls (M/F/D)*

TGW Logistics Group is a leading systems provider of highly automated, flexible solutions supporting distribution and fulfilment for leading retailers and global brands in e-commerce, apparel, general merchandise, and grocery. We are now recruiting  a Technician  Customer Support Controls in Spain.

As a Customer Support Technician Controls is responsible for providing technical support to clients remotely and in person at the different Hub customers.

Mariló Donoso Buitrago, HR Generalist | TGW Logistics

Mariló Donoso Buitrago

HR Generalist
APPLICA ORA

Funzioni:

  • Operatively ensure the reception, processing, and documentation of issues reports in the first and second level support environment
  • Take the responsibility for customer issues and manage them through to resolution
  • Investigate, diagnose, locate, and find solutions to resolve the issues 
  • Availability to work 24/7 in rotating morning/evening/night shifts
  • Follow the standard procedures for the correct escalation to other teams
  • Generation of system documentation
  • Maintaining documentation up to date
  • Making modifications to existing installations
  • Willing to travel to customers as required (up to 30% of time)

Requisiti:

Education and soft-skills requirements:

  • Strong automation and electrical background: Bachelor’s degree in electrical engineering, Industrial Electronics and Automation Control Engineering or equivalence
  • Languages: Spanish (high), English (medium).
  • Good communication skills
  • Being a good team player
  • Commitment to continuous learning about new TGW products and solutions and training other team members
  • Self-sufficient, proactive, and persistent 
  • Car driving license

Technical competences:

  • Solid knowledge and demonstrable experience in SIEMENS Simatic Step 7 and TIA Portal
  • Knowledge in visualization systems: WinCC, WinCC Flexible, Zenon, … 
  • Knowledge of servo and frequency inverters: Lenze, SEW, ...
  • Knowledge of Scanners: SICK, Leuze, ...
  • Knowledge in Vision Systems: Keyence, datalogic, ...
  • Knowledge of Fieldbuses: Profinet, Profibus, Asi, Profisafe…
  • Reading electrical drawings
  • Electrical knowledge
  • Proficiency in computer and basic office applications (Word, Excel, One note...)

Offriamo:

  • An appreciative working environment motivated team and an open feedback culture
  • A generous home office model, along with additional benefits such as a  Discounted gym membership, Private health insurance,  and Flexible payment plan.
  • Cooperation across departments in international teams
  • Responsibility in a successful international company with a strong focus on culture and values
  • A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing" ...

In this position, you can expect the following benefits, among others.

An icon of a hearth and heartbeat standing for health
An icon of a person with a graduation hat resembling the possibility of further training & development at TGW Logistics
An icon of a person working behind a laptop in a house resembling the possibility of working at home.
An icon of a dumbell standing for the possibility of using the office gym.
An icon of a hand with multiple plus-signs coming out of it. It resembles the additional benefits and discounts that TGW Logistics employees get.
SIAMO ANSIOSI DI RICEVERE LA VOSTRA CANDIDATURA
al modulo di candidatura

*TGW promuove le pari opportunità. Invitiamo tutti gli interessati a questo lavoro a candidarsi.

TORNA ALL'ANNUNCIO DI LAVORO
We need your consent to display this content.

TGW Logistics è un'azienda di proprietà di una fondazione con sede in Austria e leader globale nell'automazione e nella logistica di magazzino. In qualità di system integrator di fiducia con oltre 50 anni di esperienza, offriamo servizi completi: progettazione, implementazione e manutenzione di centri di distribuzione avanzati comprensivi di meccatronica, robotica e soluzioni software innovative. Con oltre 4.500 dipendenti in Europa, Asia e Nord America, uniamo competenza, innovazione e un forte orientamento al cliente per supportare la sua crescita. Con TGW Logistics, trasformare la logistica del tuo magazzino in un vantaggio competitivo è possibile.