Join Team Possible!
Technical Support Engineer Mechanics (M/F/D)*
As Technical Support Engineer Mechanics you will be responsible for receiving, processing and documenting mechanical faults. You will plan and coordinate technician call-outs within the support environment and analyse faults in order to develop possible solutions. In the dispatch centre, you will support colleagues with call handling, ticket documentation and proactive customer communication.
Customer Care / Services
Experienced Professionals
Marchtrenk, Austria
Funzioni:
- Receiving, processing and documenting mechanical faults
- Planning and coordinating technician call-outs in the support environment
- Supporting (Assistant) Key Account Managers with technical matters
- Identifying and rectifying potential faults to ensure the best possible system availability
- Supporting and advising customers on the correct use of our logistics solutions
- Answering calls, documenting tickets and proactively communicating with customers
Requisiti:
- Solid technical vocational training (completed apprenticeship as a mechatronics technician, industrial electrics, HTL in electrical engineering, mechanical engineering or plant engineering)
- Knowledge of logistics and control systems would be an advantage
- Good command of German and English; knowledge of other foreign languages would be an advantage
- Willingness to travel (approx. 5%)
- Category B driving licence
- High level of customer focus and commitment
Offriamo:
- Good transport connections, free parking, shuttle service to the train station and between TGW locations, e-bikes, etc.
- Collaboration in a committed team, individual opportunities to contribute, clear goals and an open feedback culture
- Working with high-quality IT equipment and the latest technologies
- Health promotion measures (gyms, massage services, company doctors, etc.)
- Team events to strengthen our sense of community
In this position, you can expect the following benefits, among others.
Gym
Company Child Care
Transport Connections
Training & Development
Sustainability
Home office
Dual Employee Participation
Company Restaurant
We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 41.271 Euro.
*TGW promuove le pari opportunità. Invitiamo tutti gli interessati a questo lavoro a candidarsi.
TORNA ALL'ANNUNCIO DI LAVORO
TGW Logistics è un'impresa appartenente a una fondazione austriaca, leader globale nella logistica e nell'automazione dei magazzini. Con più di 50 anni di esperienza nell’integrazione dei sistemi, offriamo servizi completi: dalla progettazione di centri di distribuzione che utilizzano meccatronica, robotica e soluzioni software avanzate fino alla manutenzione completa e la loro successiva implementazione.
Con oltre 4.600 dipendenti in Europa, Asia e Nord America, mettiamo a disposizione un intreccio di competenze, innovazione e dedizione al cliente per aiutare le aziende a crescere. Con TGW Logistics è possibile elevare la logistica del vostro magazzino a un livello più competitivo.
