Resident Automation Technician II


The Resident Automation Technician II supports our customer on all automation-related topics. This position must possess a broad-based electrical and mechanical skillset along with a proactive approach to identifying ways to improve the sites performance. Based at our customer site, the Resident Automation Technician II must represent the TGW image at all times and ensure that a professional relationship with the client is developed and maintained. 

What you’ll be handling


•    Resolve customer equipment and solution issues as quickly and practically as possible.
•    Maintain the site spare parts inventory.
•    Complete maintenance activities of the automated equipment on-site including, conveyors, cranes, shuttles, scale checks, and carton opening system.
•    Adhere to the highest quality standards, while always ensuring compliance with health and safety legislation. 
•    Ability to interface with customer at all levels, and actively work with the customer to optimize the automation performance to deliver contracted KPIs.
•    Collaborate with the broader TGW Lifetime Services team to track, document, and communicate issues and lessons learned.

What you’ll need

•    Associate or Technical degree/certificate Mechatronics / Industrial Maintenance / Electrical Controls Engineering, or equivalent experience, as well as 2-3 years of experience maintaining MHE systems required.
•    Previous experience in electro-mechanical troubleshooting and repair with material handing conveyor, AS/RS, and shuttle experience required.
•    Previous experience in high-stress scenarios requiring conflict resolution and social skills preferred.
•    PLC troubleshooting (Allen-Bradley, Siemens, Rockwell, Beckhoff) is required.
•    SCADA experience required; proficiency with interpreting CAD schematics for use in diagnostics required; Profibus, Profinet experience preferred.
•    See full job description for additional physical requirements.

What you'll receive

TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement. 


TGW is an equal opportunity employer.

Lauren Soderberg
In this position, you can expect the following benefits, among others.


*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.