Resident Automation Technician III


The Resident Automation Technician III supports the customer on all automation-related topics.  This position requires a broad-based electrical and mechanical skillset along with a proactive approach to identifying ways to improve the site’s performance through troubleshooting and hands-on repairs.  Based at our customer site, the Resident Automation Technician III must represent the TGW image and ensure that a professional relationship with the client is developed and maintained.

What you’ll be handling

  • Resolve customer equipment and solution issues as quickly and practically as possible.
  • Complete work assignments and the associated work orders as assigned.
  • Complete maintenance activities of the automated equipment on-site including, conveyors, cranes, shuttles, scale checks, and carton opening system.
  • Ensure compliance with health and safety legislation at all times.
  • Actively work with the customer to optimize the automation performance to deliver contracted KPIs.
  • Collaborate with broader TGW Lifetime Services team to track, document and communicate issues and lessons learned.

What you’ll need

  • Associate or Technical degree / certificate Mechatronics / Industrial Maintenance / Electrical Controls Engineering, or equivalent experience.
  • 5 or more years of experience maintaining MHE systems.
  • Previous experience in electro-mechanical troubleshooting and repair with material handling conveyor, AS/RS and shuttle experience is required.
  • Previous experience in high-stress scenarios requiring conflict resolution and strong communication skills with a customer focus.
  • Experience with: HMI and/or SCADA; Profibus and Profinet; PLC programming and troubleshooting; interpreting engineering drawings for use in diagnostics.
  • See full job description for additional physical requirements.

What you'll receive

TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement. 


TGW is an equal opportunity employer.

Lauren Soderberg
In this position, you can expect the following benefits, among others.


*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.