Join Team Possible!
Professional TEMPLATE (M/F/D)*
This role can be done entirely remotely!
As an SAP EWM Customer Care Consultant, you will be responsible for 2nd and 3rd level support for our 24/7 systems. You will communicate with end users to diagnose errors and resolve issues as quickly as possible.
Fulltime
Customer Care / Services
Regensburg, Germany
Experienced Professionals
Funzioni:
- Analysis and processing of tickets in 2nd and 3rd level support
- Error diagnosis in SAP EWM processes and implementation of minor customising adjustments
- Integration of UI5 and ABAP development into root cause analysis
- Documentation and tracking of tickets in accordance with SLA specifications
- Support in the further training of first level support and end users
Requisiti:
- Good knowledge of SAP EWM (customising, debugging) and Office 365
- Experience in logistics or automation technology
- Business fluency in English
- Willingness to work shifts
Offriamo:
- An appreciative working environment, motivated team and an open feedback culture
- Working with high-quality IT equipment and the latest technologies
- Wide range of opportunities for professional and personal development through in-person training and eLearning sessions
- A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
- Exciting, international projects for renowned customers
In this position, you can expect the following benefits, among others.
Home office
Modern Workplace
Training & Development
Sustainability
Flexible Working Hours
Employee Discounts
Dual Employee Participation
TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.
*TGW promuove le pari opportunità. Invitiamo tutti gli interessati a questo lavoro a candidarsi.
TORNA ALL'ANNUNCIO DI LAVORO
TGW Logistics è un'azienda di proprietà di una fondazione con sede in Austria e leader globale nell'automazione e nella logistica di magazzino. In qualità di system integrator di fiducia con oltre 50 anni di esperienza, offriamo servizi completi: progettazione, implementazione e manutenzione di centri di distribuzione avanzati comprensivi di meccatronica, robotica e soluzioni software innovative. Con oltre 4.500 dipendenti in Europa, Asia e Nord America, uniamo competenza, innovazione e un forte orientamento al cliente per supportare la sua crescita. Con TGW Logistics, trasformare la logistica del tuo magazzino in un vantaggio competitivo è possibile.
